Reflection exercise 9.2: Negotiation is something we all do on a regular basis. When did you last negotiate? Was it successful? Write down the factors that you think may influence the results of your personal negotiation experience and why.
Negotiation is a skill, learnt and exercised within our daily occupations in almost all occasions of our lives. It is a skill to be harnessed and practiced accordingly, especially within particular job positions or careers, as for my current position as a Member Liaison Officer. I gain and maintain partnerships on a daily basis, through discussions that are negotiated between both organisations to ensure that both parties are satisfied with the agreements that have been put in place. Below is a primary demonstration utilising 3 important tools during a negotiation, of which all 3 I do practice during my partnership negotiations:
A negotiation can be defined as an operational exchange, between one or more parties for the attempt to agree upon a good deal or offer for a particular resource (Robbins, Judge, Millet & Boyle, 2014). My last negotiation, was a partnership decision with the local cinemas to see if they can allow us to advertise on the big screen in lieu for membership services and benefits of our organisation. The first concern was that I couldn’t get in contact with the manager of the business nor did she have the opportunity to meet in person, secondly I was a third party contributor as a work colleague first initiated the partnership discussion. So I was against a few odds from the beginning, our negotiation process involved emails back and forth, inadvertently the business manager misinterpreted one of my emails. This lead to a very unpleasant call, with utilising the 3 tools outlined within the above video clip we eventually came to the conclusion of a negotiated partnership agreement. Allowing both parties to be satisfied with the end decision.
As according to Eunson (2013,p.435) an effective negotiator must obtain tactful and good communication skills, whether nonverbal or choosing the right people to contribute or discuss with. Negotiators experience advantages and disadvantages in all aspects of implementing a significant agreement. Good negotiations contribute significantly to a success of a business by understanding the other party’s interests and tactics to respond swiftly to achieve the best outcome (The State of Queensland, 2015). Although negotiations can be an intimidating situation, it is important to fully grasp and understand the needs of your organisation and theirs. As the end result can be achieved with a little no how:
References:
Eunson, B 2012, Communicating in the 21st century, John Wiley & Sons Australia, Milton.
The State of Queensland 2015, Business and industry portal: strategies for negotiating, viewed 22 September 2015, https://www.business.qld.gov.au/business/running/managing-business-relationships/negotiating-successfully
Robbins, S, Judge, T, Millet, B & Boyle, M 2014, Organisational Behaviour, Pearson Australia, Frenchs Forest, NSW.
Communication in Professional Contexts: 
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